If you are an existing client, please click on “Clients” at the top of our site and enter your credentials. Please fill out the forms and all necessary fields as indicated by asterisks and submit. This will create a new order. If you are a new client, please call us at 303-864-0944.
If you have forgotten your logins you may click on Clients” at the top of our site and then choose “Forgot Password” at the bottom of the login screen. If you need immediate assistance and prefer to speak with someone, please call us at 303-864-0944
Simply by logging in you should be able to see your entire order queue which are organized in folders. The search functionality may be the quickest way to find an order.
Please call us at 303-864-0944 to get the latest turn-times in your service area(s).
To find out more details regarding AIR as developed by Fannie Mae, please refer to https://www.fanniemae.com/content/faq/appraiser-independence-requirements-faqs.pdf.
Training is not required, but recommended. We are happy to provide in-house training or via WebEx.
You will need to log into your account and search for the file that you need. You may double-click the file once it appears in your queue. This will take you to a new screen that will provide you with your order details. All necessary documents pertaining to the order will appear under ‘Documents.’ This is also where you can review the appraisal report.
On the home page of your account, please select one of the search options under the ‘In Field’ dropdown box. To search for an older file, please select the ‘Placed’ option and choose a broader timeframe or ALL.
All necessary documents pertaining to an order will appear under ‘Documents’ in that particular file.
The credit card will be charged once the order is completed and right before the report is submitted. If the credit card is declined, we will notify you immediately.
Once you have selected the completed order in question from your queue, please select ‘Revision Request’ under the ‘Other Actions’ tab.
We ask all Clients to review our Valuation Process and fill out the associated form as directed in the process document. You may request these forms via emailing firstname.lastname@example.org. The Reconsideration of Value process is designed to provide the best possible service to you, the Client. Please include the information you feel is incorrect and any additional sales you would like reviewed. Once completed, please send the form back to customer support staff agent that helped initiate the request. This information will be reviewed by one of our specialists in the Reconsideration Department and attached to the order. A Reconsideration of Value typically takes 48-72 hours.